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DSL Connection

  • Jul. 28th, 2008 at 1:58 PM
Matsuri, Wadaiko Newark
This last glitch in my move has been extremely frustrating.   My DSL connection was to have been set up on Friday.  I moved the modem, had an ATT technician come in and install a phone jack (which I paid for, not included in the service), and made sure there were DSL filters on all the phones.   I called to find out what the was the problem by 4 pm Friday.  I was told that all that needed to be done was for them to throw a switch and we should be on between 7 - 9 pm.  Nine pm came and went and no connection. 

I call on Saturday - the technician had me go through and check all the connections - and said we would be on by 8pm.  Five pm rolls around and there's no connection.  So I call again and is told that the offices are closed and I would be called on Monday morning. 

I didn't wait for them to call me, I called them this morning.  I'm told that they were having difficulty with 324-2990 - which is not my phone number.  I let them know that they had the wrong number and got the infamous 'Oh'.  So, now they have my correct phone number and I'm told phone service will be on this afternoon - all they have to do is "flip the switch".  Yeah, right - I called home this afternoon and it's still not on.  More phone calls... This is so stupid... here we are, living in Silicon Valley, and I can't get my DSL moved from one house in Union City to another house in Union City, less than 3 miles apart.
  • Location:Intern Room
  • Mood: annoyed
  • Music:960 Quake Radio

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